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Insurance: Where is it Heading?

Industry trends, best practices, and digital guidance for insurance companies navigating a rapidly changing digital landscape

“The next ten years will bring more deep and structural change to the insurance industry than the previous 30 years.”

Featuring Forrester Insight:

Customer Journeys, a Tool to Rethink Insurance

Learn more about strategies to increase customer contact, the role of design thinking and the use of customer journeys in insurance.

Swiss Re: Leveraging Expert Knowledge

Find out how Swiss Re increases productivity in its Property & Casualty underwriting business.

AXA: The Profile of a Digital Leader

AXA introduced Appway Platform in 2012. Since then, the insurer has almost completely digitalized its business with Appway. A team of in-house developers continues to expand the use of Platform.

Atupri: How It’s Standing Out in the Swiss Health Insurance Market

Atupri’s Kaspar Trachsel and Dieter Genge explain how the Swiss health insurer is leveraging Appway Platform to digitalize its processes end to end.

Helvetia Assicurazioni: Digitalizes Its Business

Helvetia Assicurazioni, the Italian branch of Helvetia Insurance Group, is using Appway Platform to improve its business processes, optimize internal collaboration, and strengthen its customer focus.


How is your firm coping with growing complexity in the Digital Age? Appway has empowered Swiss Re and AXA Winterthur on their digital journeys. Find out how Appway can empower your business.


Master Customer Experience Excellence

With digitalization, customers become an integral part of the business. Our whitepaper discusses how financial service providers can engage their customers in new ways to sustain a competitive advantage.


Adaptive Case Management

While classic BPM toolsets are great for automating routine work, they can’t support knowledge workers with less predictable tasks.

Adaptive Case Management (ACM) fills that gap. Appway now offers a single toolset that combines classic BPM with advanced ACM capabilities.

Partner Spotlight:

There are leaders and laggards in the digital economy. Learn about 10 winning strategies that will make your insurance company a success.

Industry insights brought to you by BearingPoint, our strategic industry and implementation partner for the insurance sector.

Insurance: an industry in transition

What We Do

We build software for today and innovate for the technology of the future. Our sustainable and scalable solutions guide financial services institutions through ongoing digital transformation.

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